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Service Request

Please complete the hot runner system information in the form below to start a new service ticket. An MHS hot runner expert will reply to you promptly. If you do not have the complete system information, please contact MHS directly.

Name

First Name

Last Name

Company

Please provide your business name

Phone

Country

(###)

###

####

MHS Hot Runner System Number

Your system number can be found on the blue system ID plate located on your hot runner manifold or in your system documentation.

Type of Service Request

Please note that for warranty claims you must provide all the required information (below). The service team will determine whether the system is covered under warranty.

Hot Runner Repair

Hot Runner Refurbishment

Hot Runner Modification/Upgrade

Material Specification

Material Drying Temperature and Time

Machine Size

Machine Nozzle Radius/Bore

Screw/Barrel Size and Type

Processing Parameters (Setup Sheet)

Melt Purge Temperature

Total Mold Run Time

Maintenance Log

Cycles Since Last Preventative Maintenance

Mold Changes Log

Mold Design

Previous Repairs/Modifications

Description

Please specify any critical details related to your request.

Service Request

All in.